Junior Account Manager

Job description

Do you believe in the power of 3D content? Do you get excited about the idea of directly helping companies like Orange, Vodafone, T-Mobile, O2, Tele2, Motorola, Samsung, Huawei, and Nokia adopt, use and get value from 3D content? Well, then you might be a great fit for the Binkies 3D team!

At Binkies we are enthusiastically working to make our mark in the world of interactive online 3D content. Are you currently making an impact on millions around the globe? At Binkies you will! Our worldwide clients rely on us to deliver incredibly accurate, amazing quality interactive 3D content to their millions of customers. As part of our commercial team, we are looking for someone to help expand and improve our services!


Here's what we are looking for

Our company is growing as we are serving more and more of the world’s telecom operators, smartphone manufacturers, and retailers with amazing 3D content for the devices they sell. Each of our customers gets our help in getting 3D content up and running on their site and maximizing the value we bring to them.

We're looking for someone that kicks ass at building and maintaining meaningful relationships with our customers. You’ll be taking care of our clients’ queries and questions, managing their contracts, and timely renewing them. Under your wing, you’ll have a portfolio of clients and continuously identify and act on (improvement) opportunities. For the technical parts of our services, you will be working closely with the Customer Success Managers in our team.


As our customer’s main commercial contact, you are there to make and keep our customers happy!

Requirements

What we expect you to bring to the table

Minimum requirements:

  • Fluent English, both written and spoken (vocab and grammar)
  • Punctual & attention to detail
  • Good at organizing. Project management abilities
  • Strong focus on customer-oriented relationships
  • Strong communicator through different means (email, phone, video call)
  • You are commercially oriented (you don’t shy away from proposals, POs, RFQs, and business cases)
  • Tech-savvy: you know what HTML, CSS, and JavaScript are


Bonus points if you have:

  • Understanding of web analytics and A/B testing
  • Experience in a startup or scale-up
  • Experience with SaaS products
  • Good command of additional languages: e.g. Spanish, French, or another (major world) language


What we bring to the table

A comfortable and fun working environment:

  • Unique chance to be part of a high-growth, successful scale-up
  • Passionate and ambitious colleagues
  • Fun company culture: regular outings and a Friday-pie-day (when we are working from the office)!
  • High-performance, fast-paced team
  • The chance to have a real impact on our business
  • Flexible working hours
  • Remote-friendly company
  • Salary range: €2200 - €2700
  • A good pension
  • 25 paid vacation days
  • Travel expenses covered
  • Work-from-home allowance
  • Spotify Premium (or similar) and your choice of headphones
  • Shiny new work setup (gaming laptop and 2 additional 27" monitors)
    • Yes, you get to peel off all the plastic film for that ultimate “new” sensation
  • Free lunch at the office (there is such a thing) and tasty snacks
  • Free massages as often as you want in our office (from our in-house massage chair)!
  • An international team with many different nationalities
  • Growth potential within the company; grow with us!


Our recruitment pipeline
When you have applied through our website there will be an initial screening. If you pass this screening you will receive two short assessments. After passing the assessments, we will plan a video call with you and the head of Customer Success and Sales (to get to know you and for you to ask questions). The last step is an interview day with several interviews and practical assignments. This part of the process is to check if there is a mutual fit. We invest a lot of time with new potential Binkies because we want people to be happy in the long run.
Please note: due to the holiday season we will start evaluating assessments after the 27th of June. After the 27th you will hear back from us. We plan to start the rounds of video calls on the 11th of July.


Up for the challenge?

If you are up for the challenge, and you think you've got what it takes, take the first step and apply!
Be sure to apply before 6 July!


Questions?

If you have any questions about the company or the vacancy, please reach out to Lucy Jansen (lucy@binkies3d.com or +31 15 711 2718).