Account Manager (closed for new applicants)

At Binkies, we empower everyone to create awesome visual product content using 3D. As a dynamic, remote-first SaaS scale-up, our team consists of 30 incredible people from over 15 countries, all working from various locations across Europe.

At Binkies we have experienced amazing growth over the last few years and we are hungry to do more! So we are continuing to build our Sales team and are now looking for an experienced Account Manager to help contribute to our success. You will look after your own client portfolio, taking care of their questions, managing their contracts and helping develop new opportunities.

We are looking for a brilliant person to take on the below responsibilities

• Manage a portfolio of clients, building strong relationships and demonstrating excellent communication

• Responding to client questions and acting on feedback

• Handling contract renewals

• Seeking out upselling and cross selling opportunities with clients

• Work alongside our Solutions Engineers to respond to technical issues and queries

• Managing client negotiations, seeking value adding solutions for clients

• Working as part of the Sales team to achieve MRR targets

What you bring to the table

Minimum experience requirements:

• At least 1-3 years experience in Account Management or Customer Success roles

• Experience in contract renewals, up-selling and cross-selling

• Fluent English, both written and spoken (vocab and grammar)

• You are commercially oriented (you don’t shy away from proposals, POs, RFQs, and business cases)

• Experience with SaaS products

Additional nice to haves

• Understanding of web analytics and A/B testing

• Experience in a startup or scale-up

• Experience working in a remote setting

• Tech-savvy: you know what HTML, CSS, and JavaScript are

• Good command of additional languages: e.g. Spanish, French, or another (major world) language

Character profile:

• Curious and hungry to learn

• Great organisational skills

• Customer focused approach

• Strong negotiation skills

• Confident all round communicator through different means (email, phone, video call)

• Confidence, resilience and enthusiasm - don’t sweat the small stuff/ know your own mind
  

What we bring to the table

• Unique chance to be part of a high-growth, successful scale-up

• An awesome team of passionate colleagues with over 15 nationalities

• Remote-first company: work remotely from anywhere (outside the Netherlands based on a freelance contract)

• Flexible working hours. Big overlap with Dutch working hours is preferred

• Salary range: €3,000 - €3,500 depending on experience. Please note, salary range is negotiable for freelance candidates

• Paid self-development time: 4 hours a week (1.0 FTE) to spend on educational activities of your choice

• 25 paid vacation days, plus 8 public holiday days

• Travel expenses covered

• Work-from-home allowance

• Shiny new work setup (gaming/ultrabook laptop and 2 additional 27" monitors), plus Spotify Premium (or similar) and your choice of headphones

• Growth potential within the company; grow with us!

Our recruitment pipeline

When you submit your application through our website, it undergoes an initial review. If we feel there’s potential for a fit, we’ll plan a video call with you and our CEO Jeroen Dobbe. This is a chance for us to learn more about you and for you to ask any questions you might have. If we both choose to proceed, the next steps are longer interviews with several people from our team and a practical assignment.

We believe in investing time to find the right fit. For us, it’s about building a team where every member is fulfilled and driven, not just in the short-term but for years to come.

Eager to apply?

We invite you to submit the following (in English):

• Your CV

• A motivation letter: We'd love to learn two things: how you feel your skills and background would be a great fit for the position, and - more importantly - why you want this job at our company.

We continue to build our team with talented, passionate people. If you feel you don't fully meet the job requirements but believe you may be a fit for our team, we encourage you to apply.

Questions?

If you have any questions about the company or the vacancy, please reach out to Georgia: georgia@binkies3d.com

Application Deadline: Monday 27th January